FAQ

Most frequent questions and answers

Yes, we ship worldwide using easyship, it provides multiple shipping options for clients to choose from.

We serve mostly educators. We have worked with schools, universities and even corporate training institutions

The Lightboards are an individually built product hence, delivery typically takes approximately 10-12 days. We may have some in-stock at the moment, so do contact us for more information. 

Yes. If for whatever reason you are unhappy with the product, you have 7 days to return for a full refund. However, any custom builds/upgrades are non-refundable. 

You require a camera which allows for manual exposure. There are certain apps available on the iPhone and other Android phones that allow you to capture high-quality video. For audio, you need a lapel microphone. There are plug-in solutions for phones too. 

Yes. There is a one-year warranty for everything on all our Lightboards. 

There are a couple of options, each with it’s own pros and cons. After much testing, we settled on the Pilot V-Board Marker Pens. We usually go with Red and Orange. 

We use a paper towel to wipe the marker stains off the board first, and then we spray a layer of glass cleaner. After that, we use a squeegee to clean. We then wipe the board down with a microfibre towel.

Having more questions?

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